Membership terms

Clever Clogs Academy, 41 Turnham Close, Winslow, Buckinghamshire MK18 3GQ. Contact us at contact@cleverclogsacademy.com. These terms cover your account on this practice app and the membership that gives your children access to it.

Accounts are for parents and carers aged 18 or over. You add your children to your account, and you are responsible for how it is used. Please keep your password to yourself.

One membership covers every child on your account. Please do not share your account with another family: each family needs its own.

The membership is the price shown on the Join page, paid monthly or yearly, for your whole family. It gives your children the daily practice, practice on any topic, and 2 new mock papers each month for each child with their reports, and gives you the progress pages. The mock papers are released a few at a time so that there are new ones all the way to the test; a paper already started can always be finished.

The first time your family joins, the first 7 days are free. You add a card when you start, on Stripe’s secure page, but nothing is taken until the trial ends. If you cancel before then, you pay nothing. A family that has had a trial before starts paying straight away.

After the trial, the membership is paid in advance: monthly on the same date each month, or yearly on the same date each year, depending on the plan you choose, until you cancel. If we ever change the price, we will email you at least 30 days before the new price applies to you, so you can cancel first if you would rather.

If your child has lessons with Clever Clogs Academy, we may give your family membership free of charge. If that changes, we will tell you before anything is charged.

You can cancel at any time from the Membership page in the app. There is no notice period and nothing to pay to leave. Your children keep their access until the end of the month (or year, on the yearly plan) you have already paid for, and no further payments are taken.

Your 14-day right to cancel. If you cancel within 14 days of starting your membership, we will refund anything you have paid, in full. Just cancel on the Membership page, or email us, within those 14 days. After that, payments already made are not refunded, but cancelling stops all future ones.

If you cancel and later come back, your children’s progress will still be there, and you can start again from the Join page.

If a payment does not go through, Stripe will try again over the following days and email you so you can update your card from the Membership page. If it still cannot be taken, the membership ends and access stops. Nothing more is owed, and you can start again whenever you like.

The questions, explanations and mock papers are written by us in the style of the GL Assessment 11+ tests. They are not past papers. Clever Clogs Academy is not affiliated with, endorsed by or connected to GL Assessment.

Practice helps, but no practice can guarantee a particular score or a grammar school place, and mock paper results are a guide, not a prediction.

Everything in the app is for your family’s own use. Please do not copy it, share it or use it with a class or tuition group.

We work to keep the app available and the questions correct, but there may be short breaks for maintenance or problems outside our control. If something is wrong with a question, or the app is not working for you, please email us: we will put it right. If we ever had to close the app, we would give you at least 30 days’ notice and stop taking payments.

You can ask us to close your account at any time; how we delete your data is in our privacy notice. We may close an account that is being misused, for example shared between families or used to copy our material. We would contact you first unless the misuse is serious, and refund any part of a month or year you have paid for and not had.

Nothing in these terms affects your rights under consumer law. These terms are governed by the law of England and Wales. If you are unhappy with anything, please email us first: we will always try to put it right.